About PrestoDirect

What is PrestoDirect and how does it work?

PrestoDirect is an e-commerce platform that gives you a chance to start, grow, and manage your business. You’ll be able to create and customise your own online store and sell in multiple locations online and offline. Since PrestoDirect is a cloud-based system, you don’t have to worry about upgrading or maintaining any software or web servers. You’ll have the flexibility to access and run your business from any place on Earth with an internet connection.

How much does PrestoDirect cost?

You can sign up for a free 14-day trial with PrestoDirect. After your trial expires, you can choose a pricing plan that suits your business.

Can I use my own domain name with PrestoDirect?

Yes, you can. If you have an existing domain name, you can connect it to PrestoDirect. If you don’t have a domain name yet, you can buy one through PrestoDirect or a third-party provider.

Do I need a designer or developer to use PrestoDirect?

Nope, you don’t. You can customise the look and feel of your store within PrestoDirect. If you need additional help, please contact our support team.

Which countries does PrestoDirect support?

PrestoDirect supports most countries in the world.

What languages does PrestoDirect support?

Currently, only English and Mandarin is supported. We're looking to support more languages in the future.

How can I start selling on PrestoDirect?

You’ll need a PrestoDirect plan and products to sell. For starters, sign up for a PrestoDirect account, set up your store, and add your products. If you don’t have any products to sell yet, you might want to try out dropshipping.

About Dropshipping

What is dropshipping and how can I dropship with PrestoDirect?

Dropshipping is an order fulfillment method that doesn’t require a business to keep products in stock. When a store sells a product, it purchases the item from a third-party (a manufacturer or wholesaler) who then ships the order to the customer directly. You can sign up for a free trial with PrestoDirect to start dropshipping.

How do I receive an order?

You will receive an order by email, mobile app notification, or RSS notification. You can change the settings to suit your preferences.

How will payment be processed?

All payments will be processed through PrestoPay.

What currencies does PrestoDirect work with?

Currently, PrestoDirect only supports Ringgit Malaysia.

What is a merchant account?

A merchant account is a bank account that allows businesses to accept payment via credit card or debit card.

Do I have to ship items myself?

Nope, you don’t have to. You may use a third-party service to ship your orders.


Does PrestoDirect charge any transaction fees?

Nope, PrestoDirect doesn’t charge any transaction fees. However, you will be charged a payment gateway fee.

Can I upgrade my plan anytime?

Yes, you can.

Can I cancel my subscription anytime?

Yes, you can.

Does PrestoDirect provide any training courses?

PrestoDirect offers online training courses for all resellers.